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Refund & Cancellation Policy

Last updated: 30 July 2026

Ustegify sells immediate digital access. This policy explains exactly when a refund is and is not available, so there are no surprises on either side.

1. What you are buying

A one-time activation that unlocks the page builder for 7 days. Access is granted instantly on successful payment, and you can create unlimited pages during that period. Because the product is digital and delivered immediately, it is consumed the moment it is supplied.

2. Try before you pay

Every template has a free, fully playable live demo on our home page. You can experience exactly what your recipient will see before spending anything. We strongly encourage you to try the demos first — this is why they exist.

3. Refunds are not available once access is granted

Because activation delivers instant, irreversible access to the full product, payments are non-refundable once your account has been activated. This includes cases where you changed your mind, no longer need the page, created fewer pages than expected, let the access period lapse without using it, or had your account suspended for a breach of our Terms.

4. When we will refund

We will issue a full refund, without argument, in these situations:

• Duplicate payment — you were charged more than once for the same activation.
• Payment taken but access not granted — money left your account and your access was not unlocked, and we are unable to resolve it.
• Proven, prolonged failure on our side — the Service was unavailable for a substantial part of your access period due to a fault attributable to us, and we could not fix it after you reported it.
• Any case where a refund is required by applicable Indian law.

5. Failed and pending payments

If a payment fails or is cancelled midway, any amount debited is normally reversed automatically by your bank or payment provider, typically within 5–7 working days. This reversal is handled by Razorpay and your bank, not by us. If it has not appeared after 7 working days, contact us with the transaction details and we will help you trace it.

6. How to request a refund

Email hello@ustegify.com within 7 days of the transaction, from the email address on the account, including the Razorpay payment ID, the date, the amount, and a short description of the problem. We aim to acknowledge within 2 working days and to decide within 7 working days.

7. How approved refunds are paid

Approved refunds are returned to the original payment method through Razorpay. Banks typically take a further 5–10 working days to credit the amount. We cannot refund to a different account or method.

8. Cancellation

There is no recurring subscription and nothing to cancel — access simply ends after 7 days unless you choose to extend it. You may delete your pages or your account at any time from your dashboard; deleting early does not create a refund entitlement.

9. Contact

Ustegify, Ahmedabad, Gujarat, India.
Email: hello@ustegify.com